Successful Seed Guarantee

Our Guarantee 

The Earthwise Seed Guarantee: Grown with Care, Backed with Confidence 

At Earthwise Seed Company, we are proud to offer seeds you can feel good about. Our seeds are eco-friendly, pollinator-supporting, and always 100% pure with no fillers. 

As a small, family-owned business, we know that trust is earned, and we are honored every time you choose us to help transform your outdoor space. We stand behind the quality of our seeds with our Successful Seed Guarantee, designed to ensure you have the best possible growing experience.  

Our Promise to Our Customers 

All Earthwise Seed products are: 

  • Hand-packed with care
  • Grown in the USA
  • Non-GMO, untreated, and never coated with chemicals
  • Backed by over 25 years of seed experience and planting knowledge 

We are here to help you succeed, whether you are creating a low-maintenance lawn, establishing a wildflower meadow, or starting a clover patch. 

Our Guarantee 

If you encounter a problem with your seed within one year of delivery, we will work with you to make it right. This may include: 

  • A one-time complimentary replacement of the same seed product
  • A store credit for future use
  • Or a refund, if preferred and applicable 

Please Keep in Mind: 

We want every plant to thrive, but some factors are outside our control. Our guarantee does not cover: 

  • Issues caused by planting outside recommended zones
  • Improper storage or planting techniques
  • Wildlife damage
  • Severe weather events
  • Personal aesthetic preferences 

To help you avoid common pitfalls, we offer free support, planting guides, and tips online. Our team is always just an email or phone call away. 

If you are unsure about anything, please reach out to our Customer Support Team. We are happy to help troubleshoot, make planting recommendations, and offer advice for your next try. 

Commercial Orders 

For commercial and bulk seed orders: 

  • We guarantee seed purity, viability, and quality as tested by independent labs
  • All claims must be made within 30 days of delivery
  • Shipping costs are non-refundable
  • Seed testing documentation is available upon request 

Cancellation Policy 

Orders that ship immediately cannot be canceled once placed. Pre-orders may be canceled up to one week before your scheduled shipping window. Cancellation requests made after that cutoff may not be honored. 

Thank you for trusting Earthwise Seed to help grow your eco-friendly lawn, garden, or meadow. Your success is our mission, and we are proud to grow with you. 

Questions? Reach us at EarthwiseSeed@gmail.com or call 833-GRN-SEED (833-476-7333)